We want you to join our team as a Customer Support Representative to oversee the entire financial process of collecting payments from our company’s customers.If you are looking for somewhere that you can take pride in your work, have the desire to be challenged, and belong to a large organization with a great local presence and the feeling of ‘family, have opportunities to earn more than just your base salary through various incentive and recognition programs and have support in advancing and growing your career, then look no furtherIn this position, you will be making and responding to clients/customers through calls or emails, confirming customer information, collecting debts via telephone, contacting customers in regard to their outstanding debt payments and setting up billing plans and receiving overdue payments from returning customers. You'll be providing daily coverage of all accounts until payment arrangements have been made. This is a remote position (work from home)Requirements:-High School Diploma or equivalent2+ years of Customer Service Representative experience2+ years of collections/payment experienceMicrosoft Dynamics experience preferred, not requiredResponsibilities: -Make payment arrangementsKnowledge of collections regulations including Debt Collection PracticeTend to any inquiries and resolve any customer complaints/issuesInform customers of terms and conditions of contractsResearch invoice issuesUpdate customer profilesCall and email clients for overdue paymentsReview customer accountsBenefits: -Medical coverage Dental insurance Vision insurance Paid sick leave Paid time off Paid holiday time Company equipment Remote work flexibility Disability benefits Workers' compensationNB: For more information, interested persons should forward their resume and cover letter to our recruitment team with the email below for a review. Email: recruitercareerhub@job4u.com