Company: World Vision Canada
Job Type: Telecommute
At World Vision Canada, we seek talented and passionate professionals to join our global team. We value diversity and maintain a culture based on camaraderie, support, and respect.
What We Look For:
Our interview process assesses not only the technical skills needed for a particular position but also core competencies in the following areas:
Organization and planning skills
Analysis and problem-solving
Ability and flexibility
Capacity to deal with difficult situations
*Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
*Immediately escalating serious complaints or issues that you are not equipped to deal with.
*Liaising with colleagues or managers to find the best solutions to customers’ issues.
*Maintaining a polite, helpful, and professional manner at all times.
*Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
*Attending workshops and meetings as required.
*Respecting client confidentiality at all times.
Interview Schedule: Online
Salary: US$36,427 Annual
US$18.97 / hour
Paid training is available.
Flexible working hour
Medical and 401(k)