Sherpa’s Mission is to empower real estate professionals to succeed by creating the most potent real estate-focused tech suite in the world. Sherpa makes prospect communications for real estate professionals easy and powerful. We are a small bootstrapped team experiencing exponential growth in demand for our services, and we need your help!
Core Values: Care360 (Family & Self, Team, Customer) – Be Curious – Take Ownership – Independent Team Player – Focus On Results
APPLY NOW! – https://sherpa.fyi/0UzFBu
About this position: Lead Sherpa, Inc. is hiring a Customer Support & Success Manager to lead our Support & Success team. This team leader will revamp our existing strategies and workflows to reduce churn, expand adoption, and help grow our business.
This role is a balance of both individual and teamwork. You will be conducting team 1:1s and performance reviews with your direct reports, managing and improving processes, and working directly with our clients to maintain and grow existing relationships.
The job environment is fast-paced and results-oriented. While there is an urgency to goal achievement, responsibility for achieving results needs to be shared and effectively delegated when necessary. The ability to understand, quickly react, and motivate others on your team to adapt to the changing environment is critical to success. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes for this role at Sherpa.
Who you are:
APPLY NOW! – https://sherpa.fyi/0UzFBu
Responsibilities for Customer Success Manager:
Qualifications for Customer Success Manager:
Company Benefits:
Application Process: We use The Predictive Index® Behavioral Assessment to allow us to better understand the motivations and drives of each candidate and employee. This enables us to identify, develop, and retain the best talent to grow our organization. This tool helps to bring insight into an applicant’s communication, delegation, and decision-making style.
We have a quick and straightforward 3 step application process:
After Step 1 is finished, you will be automatically redirected to the application form, and a link to the cognitive evaluation will be sent to your inbox. Once all three steps are finished, your application will be complete!
APPLY NOW! – https://sherpa.fyi/0UzFBu
Location: US Locations Only